At Alexandra Accardo Studio, we are committed to your satisfaction. Please note that opened or used products cannot be returned, and we do not offer refunds for returned products. However, if a product is unopened and in its original packaging, you may return it within 30 days of purchase. Shipping costs for returned items are the responsibility of the customer. We understand that mistakes can happen, and we will do our best to work with you if there is an issue with your purchase. If you have any questions or concerns about our return policy, please don’t hesitate to contact us.